Location
Inglewood, Western Australia, Australia
Posted
July 04, 2026
Job Description
Service Desk Analyst
IT | Permanent full-time
Due to continued growth within our organization, Brightwater is seeking a Service Desk Analyst to join our caring team! Become a vital team member that ensures the timely delivery of IT support throughout our wider business, minimising downtime and maximising productivity.
Ker responsibilities:
- Providing IT support to users and solving non-complex problems
- Responding to enquiries from various sources to in a customer-focused manner to ensure that the customer issue/ request is resolved in a timely manner
- Supporting the set-up activities of computers, printers, multifunction devices, smartphones, tablets and other IT systems using documented patters and procedures
- Creating and maintaining support documentation using approved templates to assist others in restoring services
If this sounds like you, Brightwater o...