Job Description
DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions.
At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other.
Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability.
Our team is passionate, fun, creative, and courageous in communications.
**TITLE**:Service Desk Analyst I
**LOCATION**:Monterrey, NL (REMOTE)
**SHIFT**:Saturday & Sunday (12 hours) and Monday & Friday (8 hours) - shift to be determined
**SALARY**:17K - 18K pesos/per month/before taxes +Benefits
**Job Summary**:
**Essential Job Duties**:
- Perform end-user technical support, troubleshooting, and tuning for end user hardware and systems, peripheral hardware (i.e. printers/copiers, etc.) and initial triage for client network environments
- Windows 10 and 11 troubleshooting and operations
- Basic Netwo...