Location
grimstad, grimstad, Norway
Posted
June 29, 2026
Job Description
Would you be interested in providing trust in all aspects of IT?
If IT Services is responsible for IT operations and the procurement of IT related services, licenses and supplies for If Insurance. We provide this through a number of vendors - multisourcing being a key to provide value for money to If. Now we have an open position in Grimstad as a Service Desk Analyst on a permanent basis.About the roleYour main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels. Those are primarily calls, chat or face-to-face in the Service Point. You will be taking a proactive ownership of customer requests and the follow-up progress. You will play an active role in providing trust in all aspects of IT.About the teamIf’s employees as well as it’s customers rely on that IT works, is modern and cost efficient. To live up to these expectations we must be able to handle a complex environment and communicate that in an understandable way. ...
If IT Services is responsible for IT operations and the procurement of IT related services, licenses and supplies for If Insurance. We provide this through a number of vendors - multisourcing being a key to provide value for money to If. Now we have an open position in Grimstad as a Service Desk Analyst on a permanent basis.About the roleYour main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels. Those are primarily calls, chat or face-to-face in the Service Point. You will be taking a proactive ownership of customer requests and the follow-up progress. You will play an active role in providing trust in all aspects of IT.About the teamIf’s employees as well as it’s customers rely on that IT works, is modern and cost efficient. To live up to these expectations we must be able to handle a complex environment and communicate that in an understandable way. ...