Service Desk Analyst - Czech - Budapest

Full-time Information and Record Clerks

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Service Desk Analyst

Location: Budapest, Hungary

Work model: onsite

Employment type: Full-time, 1 year contract with possibility of extension / permanent contract

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DUTIES AND RESPONSIBILITIES:

• Serve as the primary point of contact for users via phone, chat, email, and self-service portal for IT-related issues and service requests


• Log and document incidents, service requests, and resolutions accurate...