Service Desk Analyst

Fujitsu

Full-time Computer Occupations
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Location
Australia, New South Wales, Australia
Posted
July 01, 2026

Job Description

About the role

  • North Sydney Location
  • Entry level position
  • Immediate Start

    • We are seeking a bright, junior Service Desk Analyst to to provide a high-quality single point of contact, as part of a Service Desk service for Fujitsu's customers. This includes the management of all incidents, queries, service requests through to successful resolution and closure. This is to be achieved by the Service Desk Analyst fulfilling the responsibilities for the role. This role involves shift work and weekends working.


    Australian Citizenship or Permanent Residency is mandatory.


    About you


    Responsibilities and Accountabilities:


  • Provide high-quality customer service across all end-user communications.
  • Log all contacts in the service management system as incidents, queries, complaints, service requests, or change requests, following Service Desk scripts and procedures.
  • Respond to and action contact...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 01, 2026
    • Application Deadline
      August 10, 2026