Service Desk Analyst

Cadent

Full-time computer-and-mathematical
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Location
Ansty, Warwickshire, Warwickshire, United Kingdom
Posted
July 12, 2026

Job Description

Cadent Gas Ltd

Be the first line of support. Solve problems. Keep people connected.  

Join us as a Service Desk Analyst and help deliver seamless IT support across Cadent.

As our Service Desk Analyst, you’ll be the first point of contact for colleagues seeking technical assistance. You’ll provide remote troubleshooting, resolve incidents, and ensure requests are routed correctly delivering a smooth and professional experience every time.

This is a hands-on, customer-focused role where your communication skills, technical curiosity, and problem-solving mindset will make a real difference to how our teams work.

Why you'll love this role:  

Frontline Impact – Be the face of IT support, helping colleagues resolve issues quickly and confidently.
Technical Variety – Work across devices, applications, and systems in a dynamic environment.
Collaborative Culture – Partner with internal teams and external vendors to deliver service e...