Service Desk Agent with German (M/K)

Experis

Permanent Information and Record Clerks
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Location
Warsaw, Masovian Voivodeship, Poland
Posted
July 07, 2026

Job Description

Public Description

For our client we are looking for candidates for the position of Service Desk Agent with German (M/K).


Hybrid from Warsaw

Perm Contract of Employment (UoP)

Salary: 6500-8500 PLN gross per month

Full-time job



We are looking for a motivated and customer-oriented Service Desk Agent to join our international IT support team. In this role, you will act as the first and single point of contact for all IT-related issues, providing high-quality support and ensuring excellent user experience.



Responsibilities:
  • Provide first-level IT support via phone, email, chat, and web channels in a professional manner
  • Accurately log, categorize, and prioritize incidents and service requests
  • Diagnose and resolve technical issues during the first contact whenever possible (First Time Fix)
  • Perform detailed troubleshooting with end users to iden...

    • Job Details

    • Job Type
      Permanent
    • Category
      Information and Record Clerks
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026