Location
winnipeg, mb, Canada
Posted
July 04, 2026
Job Description
Transform service delivery as a Senior Service Designer at Akkodis in Toronto. This contract position focuses on strategic initiatives to improve user experiences and service operations.
In this one-year contract, your 7+ years of service and UX design experience will lead various projects that depend on qualitative and quantitative research. Collaborating with diverse stakeholders, you will facilitate workshops and drive service design improvements in complex environments.
Key Responsibilities:
• Lead end-to-end service design projects
• Plan and run service blueprinting sessions
• Apply research to identify service improvement areas
• Conduct workshops with varied stakeholder groups
• Create service design documents like journey maps
Requirements:
• 7+ years in service design or UX fields
• Proven ability in complex design environments
• Strong facilitation and communication skills
• Proficie...
In this one-year contract, your 7+ years of service and UX design experience will lead various projects that depend on qualitative and quantitative research. Collaborating with diverse stakeholders, you will facilitate workshops and drive service design improvements in complex environments.
Key Responsibilities:
• Lead end-to-end service design projects
• Plan and run service blueprinting sessions
• Apply research to identify service improvement areas
• Conduct workshops with varied stakeholder groups
• Create service design documents like journey maps
Requirements:
• 7+ years in service design or UX fields
• Proven ability in complex design environments
• Strong facilitation and communication skills
• Proficie...