Job Description
About Us
UniSuper is a workplace where highly skilled professionals are empowered to Think Great and deliver exceptional retirement outcomes for our members. With a culture grounded in accountability, collaboration and care, your work contributes directly to members’ longterm financial security.
The Digital & CX team operate within our Marketing & Growth business unit. Combining Digital Channel Ownership & Experience Design, we are responsible for the development and ongoing management of UniSuper's digital channels to ensure our members and employers are serviced effectively and efficiently in an environment that is constantly evolving.
Step into an impactful role where you shape the future of digital and customer experiences across priority member, employer and adviser journeys.
The Role
As Service Design Principal, you will define target state experiences that guide UniSuper’s digital and customer exper...