Location
ponoka, ab, Canada
Posted
July 04, 2026
Job Description
Join Summit RAM in Ponoka, Alberta, as a Service Department Manager. Lead a talented team to ensure exceptional customer service and operational efficiency in a forward-thinking dealership.
As Service Manager, you will guide the Service Department’s daily operations, ensuring that all performance, financial, and customer satisfaction goals are met. This role is designed for candidates with strong technical knowledge and the ability to motivate a diverse team. Your leadership will help maintain the highest standards for safety and quality while fostering customer loyalty.
Key Responsibilities:
• Lead the Service Department to meet operational and financial goals
• Streamline service workflow and boost shop efficiency
• Build strong customer relationships through quality service
• Ensure adherence to OEM standards and dealership protocols
• Implement performance enhancement strategies based on KPIs
Requirements:
•...
As Service Manager, you will guide the Service Department’s daily operations, ensuring that all performance, financial, and customer satisfaction goals are met. This role is designed for candidates with strong technical knowledge and the ability to motivate a diverse team. Your leadership will help maintain the highest standards for safety and quality while fostering customer loyalty.
Key Responsibilities:
• Lead the Service Department to meet operational and financial goals
• Streamline service workflow and boost shop efficiency
• Build strong customer relationships through quality service
• Ensure adherence to OEM standards and dealership protocols
• Implement performance enhancement strategies based on KPIs
Requirements:
•...