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Location
Kenya, Kenya, Kenya
Posted
July 26, 2026

Job Description

Job Description

Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in , with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil W…


Service Delivery & Quality Assurance Officer, Shared Services Centre

ABOUT THE ROLE

  • The Services Delivery Quality Assurance Officer is responsible for designing and implementing quality procedures and standards, assessing team and client requirements, and ensuring these are met. This role will support the SSC management in building and implementing decisions relating to quality objectives by creating and maintaining quality reports and dashboards and in creating, monitoring, and reviewing of KPIs and SLAs among others.

    • ACCOUNTABILITIES

    Job Details

    • Job Type
      Full-Time
    • Category
      Other-General
    • Date Posted
      July 26, 2026
    • Application Deadline
      September 04, 2026