Service Delivery Manager

Full-time management

We are looking for an experienced Service Delivery Manager to lead multiple projects in a fast-growing startup environment. This role focuses on building and scaling AI and data-driven programs within pharmaceutical research and development. The projects are managed service engagements, requiring both delivery oversight and hands-on involvement in digital transformation initiatives.

Key Responsibilities

• Lead end-to-end delivery of multiple AI and data projects across R&D initiatives within a managed service framework


• Oversee day-to-day operations, including business-as-usual (BAU), application management, and service delivery


• Drive digital transformation initiatives, implementing new AI, data, and technology solutions hands-on


• Collaborate with business stakeholders to align technology initiatives with business goals


• Ensure smooth operation of app...