Service Delivery Manager

Singtel

Full-time Operations Specialties Managers
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Location
Singapore, Singapore, Singapore
Posted
July 02, 2026

Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.


Service Delivery Oversight

  • The Service Delivery Manager acts as the “On the ground” Singtel point of contact, liaising with function leads and line directors to manage partner on a day-to-day basis

  • Act as primary liaison for client communications, ensuring customer satisfaction, managing expectations and resolving escalations

  • For respective regions – the Service Delivery Manager will: Act as the first point of call for risks, issues and escalations
    Jointly work with regional partner and line directors to mitigate risks and resolve issues
    Assess partner performance based ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Operations Specialties Managers
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026