Service Delivery Manager

Unisys

Full time Operations Specialties Managers
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Location
Japan, Tokyo, Japan
Posted
July 16, 2026

Job Description

What success looks like in this role:

Job Profile Summary

Ensures successful execution of client-facing company projects and services, meeting client expectations and business objectives. Oversees project planning, resource allocation and service delivery. Manages risks and resolves issues, engaging cross-functionally and with clients to ensure effective communication and alignment. Provides financial oversight and budget management, controlling costs and maximizing project profitability.

Key Responsibilities

β€’ Independently leads small to mid-size delivery management projects.
β€’ Creates and maintains project plans, coordinating resources and identifying / managing risks.
β€’ Manages project costs, ensuring resource effectiveness and efficiency.
β€’ Serves as the primary point of contact for clients, addressing issues and ensuring services are delivered in line with expectations and business requirements.
β€’ Works with cross-f...