Service Delivery Manager – Infrastructure (Wintel/VMware)

Full-time Operations Specialties Managers

Job Openings

Service Delivery Manager – Infrastructure (Wintel/VMware)

Experience

15+ Years

Location

Mumbai

Job Summary: 

The Service Delivery Manager – Infrastructure is accountable for the efficient and effective delivery of infrastructure services focused on Windows Server (Wintel) and VMware platforms. This role ensures system availability, performance, and resilience while offering strategic and technical leadership. The manager will oversee both internal operations and external service providers to uphold high-quality service delivery, support incident and problem management, and drive continuous improvement initiatives.

Key Responsibilities:

Lead the delivery of infrastructure services for Windows Server and VMware environments.

Ensure uptime, performance, security, and scalability of server infrastructure.

Manage day-to-day operations and SLAs ac...