Location
Mumbai, Maharashtra, India
Posted
July 25, 2026
Job Description
WE’RE HIRING A SERVICE DELIVERY MANAGER IN NAVI MUMBAI, INDIA.
Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Service Delivery Manager to lead and manage end-to-end projects — from conception to deployment — ensuring successful delivery, customer satisfaction, and alignment with business goals. The ideal candidate will have strong leadership, technical, and business management skills with the ability to drive results in a fast-paced environment.
~ From solving complex Partner Management challenges to celebrating wins together, we put our people first.
Lead projects from initiation through deployment, ensuring timely and successful delivery of solutions.
Drive customer satisfaction, manage client relationships, and handle escalations effectively.
Conduct Root Cause Analysis (RCA) and implement corrective actions to achieve positive outcomes.
Manage accounts, includin...
Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Service Delivery Manager to lead and manage end-to-end projects — from conception to deployment — ensuring successful delivery, customer satisfaction, and alignment with business goals. The ideal candidate will have strong leadership, technical, and business management skills with the ability to drive results in a fast-paced environment.
~ From solving complex Partner Management challenges to celebrating wins together, we put our people first.
Lead projects from initiation through deployment, ensuring timely and successful delivery of solutions.
Drive customer satisfaction, manage client relationships, and handle escalations effectively.
Conduct Root Cause Analysis (RCA) and implement corrective actions to achieve positive outcomes.
Manage accounts, includin...