Location
kitchener, region of waterloo, Canada
Posted
July 13, 2026
Job Description
Become a key leader in airport operations with GardaWorld at Region of Waterloo International Airport - YKF in Kitchener, Ontario. This Service Delivery Manager role involves driving operational performance and ensuring service excellence.
As a Service Delivery Manager, you will bring your leadership skills to oversee daily airport operations. Your focus will be on coaching frontline teams and promoting a culture of efficiency and customer service in a fast-paced environment. Collaborating with stakeholders, you will also enhance workflows while monitoring key performance indicators for continuous improvement.
Key Responsibilities:
• Lead daily operations at Waterloo International Airport
• Drive performance to meet productivity and quality goals
• Support and coach frontline teams effectively
• Monitor KPIs for operational excellence
• Ensure compliance with safety and security procedures
Requirements:
• Post-s...
As a Service Delivery Manager, you will bring your leadership skills to oversee daily airport operations. Your focus will be on coaching frontline teams and promoting a culture of efficiency and customer service in a fast-paced environment. Collaborating with stakeholders, you will also enhance workflows while monitoring key performance indicators for continuous improvement.
Key Responsibilities:
• Lead daily operations at Waterloo International Airport
• Drive performance to meet productivity and quality goals
• Support and coach frontline teams effectively
• Monitor KPIs for operational excellence
• Ensure compliance with safety and security procedures
Requirements:
• Post-s...