Service Delivery Lead — ITIL-Driven Process Maturity & SLA
Hammerjack Pty Ltd
Full-time
Management & Operations
Location
, , philippines, , , philippines, Philippines
Posted
June 12, 2026
Job Description
Hammerjack Pty Ltd is looking for a Service Delivery Process Lead in the Philippines to establish and govern service delivery processes within SupportOps. This role ensures ITIL-aligned practices, maintains the service catalog, and drives SLA compliance.
The ideal candidate will have 5-7 years of experience in service delivery and be proficient with tools like ServiceNow and Power BI. Join us to build operational maturity and make a significant impact!
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