Service Delivery Director Role Available

HCL Technologies Limited

Full-time Management & Operations
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Location
vancouver, metro vancouver regional district, Canada
Posted
July 16, 2026

Job Description

We are looking for a Service Delivery Director to oversee the governance and delivery of IT excellence in our organization. This leadership role focuses on stakeholder management and continuous process improvement.
As a Service Delivery Director, your expertise in IT governance and stakeholder engagement will be crucial. You will play a pivotal role in ensuring team scalability while driving automation and transformation initiatives. Strong risk management capabilities and a solid understanding of Agile methodologies are essential to succeed in this role.
Key Responsibilities:
• Collaborate with Product Engineering for effective delivery planning
• Drive delivery governance and stakeholder communications
• Implement process standardization and quality audits
• Enhance team capabilities through mentoring and resource planning
• Conduct risk assessments to ensure project continuity
Requirements:
• 12+ years of experience in IT or Quality Engineering
• 5+ yea...