Location
Murston, Kent, United Kingdom
Posted
July 24, 2026
Job Description
Are you highly organised, a strong communicator, detail oriented and passionate about maintaining high standards? Come and join our growing team!
We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers.
At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued.
Role & Responsibilities
The role is primarily, but not limited to, the following activities:
* Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times.
* Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible.
* Preparing quotations in line with customer requirements.
* Accurately log job data into our system.
* Maintaining accurate F...
We deliver mechanical and technical services to a range of different clients, including blue chip companies and facilities management providers.
At Norton we pride ourselves on exceptional customer service and fostering an inclusive, respectful working environment where every team member feels valued.
Role & Responsibilities
The role is primarily, but not limited to, the following activities:
* Answering incoming calls promptly, in a professional and friendly manner, providing outstanding customer service at all times.
* Gathering detailed information during each call and aim to resolve queries at the first point of contact whenever possible.
* Preparing quotations in line with customer requirements.
* Accurately log job data into our system.
* Maintaining accurate F...