Job Description
The Executive – Service Support will support key commercial and operational activities of the Service Department. The role is responsible for invoice processing, order execution, documentation, payment follow-up, and coordination with internal stakeholders to ensure seamless and timely service delivery to customers.
Major responsibilities:
Order Processing & Efficiency
• Ensure all orders are processed and fulfilled within established timelines.
• Prioritize orders based on urgency, customer status, and delivery deadlines.
• Monitor inventory levels and coordinate with the procurement team for timely replenishment.
• Maintain accurate and up-to-date documentation for all order management processes.
Invoice & Documentation Management
• Prepare and share Invoices, Proforma Invoices, and maintain invoice files.
• Manage Payment Entry/Ledger updates and support outstanding follow-up activities....