Service Coordinator I

Consumer Direct Care Network

Full-time Information and Record Clerks
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Location
Milwaukee, Wisconsin, United States
Posted
July 20, 2026

Job Description

JOB SUMMARY

Service/Program coordinators assist with daily intake and referral processes to set clients up for services, coordinating their in-home care needs in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. They maintain and coordinate a caseload of clients enrolled in Medicaid programs and conduct regular check-ins on clients to update care plans if that clientโ€™s needs change.

JOB DUTIES

  • Maintain and coordinate a caseload of clients enrolled in Medicaid programs
  • Coordinate clientsโ€™ in-home care needs in compliance with Federal/State Regulations, Managed Care Organization (MCO) program rules, and contract requirements
  • Assist with daily intake and referral processes to ensure positive business growth and development
  • Promote cohesiveness in the office environment
  • Support day-to-day operations and client advocacy
  • Ability to meet position requirements w...