Location
toronto, on, Canada
Posted
June 17, 2026
Job Description
Become a Service Coordinator for Roam in Etobicoke, Ontario, and manage the entire subscription customer experience. Ensure excellent service delivery from pick-up to drop-off.
As a key figure in Roam, you will oversee daily customer interactions regarding subscriptions. This includes welcoming clients, documenting their service requests, and performing vehicle inspections. You will work cross-functionally with teams to guarantee operational efficiency and outstanding communication.
Key Responsibilities:
• Warmly welcome customers and address their service needs
• Carry out inspections of incoming and outgoing vehicles
• Generate detailed repair orders and manage service tickets
• Collaborate with Sales, CX, and Operations teams
• Schedule and manage vehicle pick-up and service appointments
Requirements:
• Minimum of one year in customer service roles
• Clean driving record with a valid Ontario license
• Excellent communication and problem-solving abili...
As a key figure in Roam, you will oversee daily customer interactions regarding subscriptions. This includes welcoming clients, documenting their service requests, and performing vehicle inspections. You will work cross-functionally with teams to guarantee operational efficiency and outstanding communication.
Key Responsibilities:
• Warmly welcome customers and address their service needs
• Carry out inspections of incoming and outgoing vehicles
• Generate detailed repair orders and manage service tickets
• Collaborate with Sales, CX, and Operations teams
• Schedule and manage vehicle pick-up and service appointments
Requirements:
• Minimum of one year in customer service roles
• Clean driving record with a valid Ontario license
• Excellent communication and problem-solving abili...