Location
ciudad de méxico, ciudad de méxico, Mexico
Posted
July 24, 2026
Job Description
In addition to Epson's policies and procedures, principal accountabilities include, but are not limited to:
Responsibilities
- Provide support for warranty extensions, on‑site services, technical training, and special events for service centers.
- Review and process monthly payments for each Authorized Service Center (CSA).
- Conduct on‑site or virtual audits with CSAs.
- Manage and control consignment inventory for CSAs.
- Manage and develop access credentials for new Authorized Service Centers.
- Follow up on service claims and assistance requests.
- Provide relevant information to support decision‑making.
- Measure CSA performance and ratings.
- Administer warranty orders.
- Control consignment warehouses and product allocations.
- Ensure that Authorized Service Centers comply with Epson procedures and standards.
Qualifications
- 2 to 5 years of experience managin...