Service Campaign Manager
Wrightbus
Permanent
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
Ballymena, Northern Ireland, United Kingdom
Posted
June 18, 2026
Job Description
As the Service Campaign Manager, you will play a crucial role in ensuring the successful rollout of proactive rework initiatives (referred to as 'campaigns'), for vehicles in the field.
Responsibilities
Responsibilities
- Develop and execute detailed plans for vehicle retrofit campaigns.
- Create detailed campaign assessment documents to support senior management decision-making.
- Evaluate campaign necessity, considering safety risks, customer demand, cost, and other decision-making criteria.
- Calculate estimated costs for each campaign, including parts, labour, and associated expenses.
- Estimate campaign completion timelines, accounting for vehicle availability, labour capacity, and rework duration.
- Manage the campaign team, contractors, suppliers & related stakeholders to ensure field campaign work is carried out in the most cost and time efficient manner.
- Review tech...