Service BDC Administrator

Lithia & Driveway

Full time Information and Record Clerks
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Location
Grapevine, Texas, United States
Posted
July 21, 2026

Job Description

Dealership:

L0346 Grapevine Honda

Grapevine Honda

What You'll Do

  • Lead customer relations process management at assigned store(s) by observing, installing, and training approved CR processes, to assure our customer’s perspective comes first.
  • Develop accountable, continuous improvement plans for assigned store(s), by observations and conducting meetings with the GSM/LSMS Coordinator, this will keep all team members actively thinking about our customers.
  • Gather accurate customer information to create a database for continual follow-up and retention
  • Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Utilize computer skills within our internet department to increase appointments, sales, and customer retention.
  • Utilize phone skills to follow up with customers about their experience, resolve any issues or concern...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026