Location
estevan, sk, Canada
Posted
June 12, 2026
Job Description
Service Appointment Coordinator acts as the primary contact for scheduling client services, managing daily schedules, and ensuring exceptional customer service.
Key Responsibilities
- Schedule, book, and confirm service appointments by phone, email, and text, ensuring efficient workflow.
- Act as the first point of contact, providing friendly and professional communication to clients.
- Retrieve vehicle history, prepare service orders, and maintain accurate appointment records.
- Work closely with service advisors and technicians to manage daily workloads and optimize scheduling.
Required Qualifications
- Previous customer service and/or administrative experience, ideally within an automotive or technical service environment.
- Strong communication skills (verbal and written) and high attention to detail.
- Proficiency in Microsoft Office suite and quick learning of scheduling software.