Service and Maintenance Administrator

Full-time Engineering

Minimum requirements: Matric 2-3 Years relevant experience Assist with defining material requirements for each service request, both planned and on-call. Generate service requests and job cards and assign them to technicians. Assist technicians with the identification of required repair parts. Assist with the procurement of required materials, parts, equipment, and subcontract labour for work assignments. Process related paperwork upon completion of work assignments and within the accounting month that the work was performed. Process Purchase Requests through the system using established guidelines. Facilitate the Operative Quoting process for leads brought in by the Technicians. Take appropriate action to ensure leads are quoted in a timely fashion or forward leads to other designated resources, for estimation and quotation, if required. Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolv...