Service Analyst Associate I (Cuautitlán)

Full-time Servicios profesionales/Consultoría

Overview

As a Service Analyst Associate you will personally and punctually attend each of the dealers to migrate from Plexus point of sale to Cx+, completing the established process. You will report to the Head of Training, QA, Promotions and Communication.

Responsibilities

• Review the migrated stores assigned to them to find contact information of the dealers
• Complete pre-migration reports, send them and explain to each dealer how to correct the information to be displayed in Cx+.
• Monitor the progress of the debugging of dealer information to guarantee a smooth migration.
• Review the migration checklist that aims to validate that all the steps before the system change have been correctly completed.
• Build the Cifras Control report of the migrated stores and send it to the dealers to let them know the information that actually migrated to Cx+.

Qualifications

• Bachelor's degree in administratio...