Service Advisor

TRUSTY CARS LTD.

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 08, 2026

Job Description

Responsibilities
  • Provide guidance and support to customers regarding vehicle maintenance and repair services, encompassing the following tasks:
  • Facilitate the check-in and check-out process for customers’ vehicles.
  • Conduct test drives with customers to identify any additional concerns or issues.
  • Manage all documentation related to cost estimates, repair quotes, and vehicle history records.
  • Offer recommendations on best practices, such as service intervals, warranties, and maintenance procedures.
  • Monitor the progress of service and repairs, and proactively update customers on the status.
  • Follow up with customers to ensure their overall satisfaction with the completed work.
  • Possess the ability to troubleshoot basic vehicle faults and problems.
  • Gather feedback and encourage customers to leave positive Google reviews.
  • Conduct thorough Pre-Delivery Inspections (PDI) to ensure the quali...