Service Advisor

Penske Automotive Group

Full-time Other Office and Administrative Support Workers
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Location
Pharr, Texas, United States
Posted
July 21, 2026

Job Description

Job Overview

Summary/Objective
The Service Advisor sells and schedules needed service work in the service department. Promote and attain dealership standards for superior workmanship. Essential Functions
  • Schedules service appointments; obtains customer and vehicle data prior to arrival when possible

  • Greets customers promptly in a polite and friendly manner, conducts telephone transactions

  • Writes up customers' vehicle problems accurately and clearly on the repair order

  • Test drives the vehicle with customer as needed to confirm the problem

  • Refers to service history, inspects vehicle, and recommends additional needed service

  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications

  • Provides a complete and accurate written cost estimate for labor and parts and establishes a promised time

    • Job Details

    • Job Type
      Full-time
    • Category
      Other Office and Administrative Support Workers
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026