Service Advisor

Whiteford Kenworth

Full-time Vehicle and Mobile Equipment Mechanics, Installers, and Repairers
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Location
Lima, Ohio, United States
Posted
June 24, 2026

Job Description


Job Summary

As a Service Advisor, you will be the primary liaison between customers and our service department. You'll play a crucial role in ensuring exceptional customer service experiences, overseeing service orders, and coordinating repairs and maintenance for heavy duty trucks.

Responsibilities

  • Welcome customers warmly and promptly, either in person or over the phone, while assessing their service needs.
  • Communicate to customers service recommendations, estimated costs, and ...