Service Advisor

Kream

Full-time Information and Record Clerks
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Location
Bristol, England, United Kingdom
Posted
June 23, 2026

Job Description

A well-respected, long-established automotive retail group with dealerships across South Wales and the South West of England are seeking a SERVICE ADVISOR to join their modern facility at Cribbs Causeway.

The team puts customers first, with a service built on Knowledge, Value, Transparency and Trust.

About the role

The Service Advisor is the welcoming, helpful point of contact for customers booking in service and repair workโ€”keeping them updated, explaining whatโ€™s needed in plain easy to understand detail, whilst making the whole experience as smooth as possible.

Key responsibilities

  • Booking vehicles in, answering queries and keeping customers updated.
  • Liaising closely with the workshop team to plan and progress jobs.
  • Preparing job cards, completing related administration and invoicing.
  • Explaining faults and recommendations clearly, agreeing next steps.
  • Presenting an...