Service Administrator with Customer Focus

Radiant Systems Solutions, Inc

Full-time IT & Technology
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Location
county of grande prairie no. 1, ab, Canada
Posted
July 16, 2026

Job Description

Join our team as a Service Administrator for a 3-month contract, where your customer service skills will play a vital role in supporting our operations. Here, you'll manage service requests and ensure top-notch assistance to customers across various channels.

The ideal Service Administrator will have a minimum of 2 years of customer service experience, showcasing your ability to multitask and stay organized in a busy environment. You will assist customers in person, by phone, and via email while coordinating service schedules. Problem-solving and attention to detail will be essential as you manage requests and support technicians.

Key Responsibilities:
• Assist customers through phone, email, and in-person interactions
• Coordinate and manage service scheduling effectively
• Maintain accurate records and documentation
• Support service writers and technicians in their tasks
• Handle interruptions and multitask with ease

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