Serial Protocol Application Engineer

Teledyne Technologies Incorporated

Full-time Computer Occupations
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Location
Seoul, Seoul, South Korea
Posted
June 15, 2026

Job Description

Description

Pre and post sales technical support for the use of Protocol Group Products

Detailed Duties and Responsibilities:

  • Provide first/second line technical support for CNS Protocol test product lines (PCI Express, CXL, NVMe, Ethernet, Fibre Channel SAS, SATA).
  • Respond to customer queries and requests for help using the support tracking system by web, email and zoom.
  • Utilize Protocol Analyzers and other test and measurement equipment.
  • Interpret and analyze trace captures
  • Independently Interpret testing and compliance results and provide feedback to the customer.
  • Communicate clearly between Customers and other internal individuals
  • Collaborate with other team members: sales engineering, marketing, application engineering and product development teams
  • Work within organizational policies and practices
  • Recreate/validate reported issues
  • Escalate and involve/work wit...