Location
lisboa, lisboa, Portugal
Posted
July 24, 2026
Job Description
Flix in Lisbon is seeking a Senior Zendesk Administrator to own configuration across Support, Guide, Talk, and Messaging, building scalable workflows used by hundreds of agents.
You will translate business requirements into production-ready Zendesk configurations, collaborate with SMEs, IT, and training teams, and ensure smooth go-lives with proper hypercare. Strong English communication is essential.
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