Senior User Experience Researcher

Full-time other-general

_We are looking for a_ _Senior User Experience Researcher_ _with_ **_strong quantitative and mixed-methods_** _research expertise to help shape and optimize the digital banking experience. In this role, you will lead end-to-end research initiatives, leveraging experimentation, analytics, behavioral analysis, and causal inference to uncover customer insights and drive product decisions. Partnering closely with product, design, and engineering teams, you'll translate complex business and user questions into actionable research, influence strategic outcomes, and champion a user-centered approach across the organization. The ideal candidate thrives in fast-paced environments, communicates insights effectively to stakeholders, and turns_ _product questions into clear hypotheses, success metrics, well-designed studies, and actionable insights_

Understands how new consumer and business customers approach search, evaluation, and selection of a banking solution. Strategically...