Time Type:
Full Time
Position Overview:
Enhance on high quality services focus on customers’ expectation, with timely, efficiency and providing accuracy information to minimize customer complaints.
Key Outcomes:
Servicing with high quality services in line with company policy and operation standardsEnsuring customer satisfaction that should exceed customers’ expectation.Pro-active problem solving skills and deadline oriented. Position Accountabilities:
Follow the handling procedures as laid down for the customer.Provide timely response to customer’s queries or requests on daily operations.Update customer with shipment status from time to time proactivelyWork closely with operations and other teams within the project to meet customer’s require and solve daily operational issues.Perform any special duties or projects as assigned...