Senior Teleoperations Lead

Terry Soot

Contract Full time Operations Specialties Managers
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Location
Madrid, Community of Madrid, Spain
Posted
July 14, 2026

Job Description

Key Responsibilities

Team Leadership

  • Lead and coordinate teleoperations teams across multiple shifts

  • Manage daily staffing and operational coverage

  • Support onboarding, training, and mentoring of new operators

  • Promote compliance with safety and operational procedures

    • Operations Management

  • Monitor operational KPIs and productivity metrics

  • Ensure delivery against quality and performance targets

  • Coordinate robot deployment schedules and operational readiness

  • Manage incident escalation and resolution processes

    • Stakeholder Coordination

  • Serve as the primary operational contact for internal and external stakeholders

  • Collaborate with engineering, product, and project management teams

  • Prepare operational reports and performance summaries

  • Support customer-facing robo...

    • Job Details

    • Job Type
      Contract Full time
    • Category
      Operations Specialties Managers
    • Date Posted
      July 14, 2026
    • Application Deadline
      August 23, 2026