Senior Technical/Customer Support Specialist

LINK Mobility Group

Full-time Other-General
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Location
medellín, valle de aburrá, antioquia, Colombia
Posted
July 12, 2026

Job Description

Senior Technical/Customer Support Specialist

We’re looking for a Senior Technical Customer Support specialist to help shape the future of business messaging at LINK Mobility - Europe’s leading mobile messaging and CPaaS provider.

At LINK, we power communication that keeps everyday life moving. From flight check-ins and delivery alerts to SMS authentication, WhatsApp support messages, and mobile coupons - chances are you’ve already interacted with our technology without even knowing it.

We help businesses engage and delight customers through scalable, end-to-end communication solutions.

This is an exciting moment to join LINK. The mobile communications industry is evolving fast, and we’re expanding our award‑winning CPaaS offerings to match the pace of innovation.

ABOUT THE ROLE

You will join the Local Support Team, reporting directly to the Team Leader. In this role, you will provide customer‑focused technical and functio...