Job Description
Senior Technical Support Engineer - Windows
Technical Support
Dubai
Permanent
Job Title: Senior Technical Support Engineer - Windows
Job Purpose: To provide expert technical support, administration, and optimization for enterprise IT infrastructure, encompassing Windows systems, virtualization, networking, automation, and security, while ensuring seamless operations and alignment with organizational objectives.
Qualification: Bachelor of Engineering in IT or related fields
Certification: Professional Certification in Server domain (MCSE/MCSA), Microsoft Azure Associate, VMware Certified Professional (VCP), ITIL (Minimum Foundation Level), Excellent understanding of IT Service Management and underlying Processes.
Experience: Minimum of 7-8 years’ experience in the IT Infrastructure domain with at least 3 years’ experience in managing large IT Projects.