Senior Technical Support Engineer

Copeland

Full time Computer Occupations
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Location
Taiwan, Taipei City, Taiwan
Posted
June 05, 2026

Job Description

In This Role, Your Responsibilities Will Be:
  • You will install, upgrade, and maintain NI/Emerson Optimal Plus systems across customer production environments, ensuring reliable and secure operations.
  • You will perform system and network integration activities between NI/Emerson Optimal Plus platforms and customer infrastructure.
  • You will provide ongoing IT administration and maintenance support for hardware, operating systems, and databases, including troubleshooting complex technical issues.
  • You will partner closely with Application Engineers and cross‑functional teams to resolve customer challenges efficiently and responsively.
  • You will support mission‑critical operations for gold‑level customers, including new production site rollouts, while ensuring minimal disruption and high customer satisfaction.
     
  • Who You Are:You approach work with a strong sense of ownership and accountability, taking initiative to solve problems and follo...