Job Description
Title: Senior Technical Support Engineer – Research Solutions
Location: Hybrid – Raleigh, NC; Boston, MA; or Dallas, TX
Duration: 6 Month Contract to Hire
Role Overview
Verily’s Technical Solutions team supports care and research innovation by delivering scalable,
high‑quality technical support for critical healthcare and research platforms. As a Senior Technical
Support Engineer supporting Research Solutions, you will serve as an escalation point for complex
technical issues and work closely with engineering, product, and operations teams to ensure reliable
and compliant customer outcomes.
This role requires strong backend technical expertise, experience troubleshooting data and integrations,
and the ability to take full ownership of issues from investigation through resolution in regulated
healthcare environments.
Key R...