Location
pune, maharashtra, India
Posted
June 06, 2026
Job Description
Principal Technical Support Engineer
Location- Hybrid, Pune
Position Summary-
We’re hiring a Principal Technical Support Engineer to act as a global technical authority on our most complex escalations. You’ll be customer-facing on escalation bridges , bring calm technical leadership under pressure, and drive investigations to root cause across cloud-hosted systems, networking, and integrations.
Responsibilities:
- Important operating model: our Escalation Managers own customer messaging and stakeholder communications. You partner with them by providing the technical truth—diagnosis, architecture, evidence, options, and next-best actions—so what gets communicated is accurate and defensible.
- No Bentley experience required. If you learn fast, re...