Senior Technical Support Engineer

IMT Resourcing Solutions

Full-time computer-and-mathematical
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Location
Hayden, Gloucestershire, United Kingdom
Posted
July 08, 2026

Job Description

Senior Technical Support Engineer (3rd Line)
 
Location: Cheltenham (Hybrid Working)
Salary: £38,000 - £42,000
Benefits: Hybrid working, company pension, company events, on-site parking, ongoing training and clear career progression
 
Our client, a well-established IT services provider supporting SMEs across Gloucestershire and the UK, is looking to appoint an experienced Senior Technical Support Engineer to join their growing technical team.
 
This is an excellent opportunity for an experienced 3rd Line Engineer who enjoys solving complex technical challenges and wants to take the next step in their career. You'll act as the senior escalation point for the Service Desk, working on high-level infrastructure issues while mentoring junior engineers and playing a key role in the continued development of the support function.
 
For the right individual, this role offers a genuine pathway into Team Leadership and, ultimately, Service Desk Management a...