Senior Technical Support Engineer

Full-time Other-General

Job Title: Senior Technical Support Engineer

Job Purpose

The Office 365 L3 Engineer is a senior technical resource responsible for architecting, administering, and optimizing Microsoft 365 services, including Exchange Online, Exchange On‑Premises, Teams, SharePoint, OneDrive, Intune, and Azure Active Directory. The role provides Tier‑3 escalation support, leads complex troubleshooting, drives modernization initiatives, leads migrations, and ensures secure, resilient, and high‑performing hybrid email environments. This position acts as a technical SME (Subject Matter Expert) and works closely with architecture, security, and operations teams to design and implement enterprise‑grade M365 solutions.

Qualifications

Graduation

Certification

• Microsoft Certifications:
• Exchange Server certification (legacy)

Experience

8 - 10 Years

Responsibilities

Advanced Office 365 & Exc...