Senior Tech Support Engineer – AI SaaS (Remote, LatAm)
Mercor
Full-time
Soporte técnico y administración
Location
bogotá, bogotá, distrito capital, Colombia
Posted
June 16, 2026
Job Description
Mercor is seeking a Customer Success Engineer (LatAm) to provide support for its talent pool. This remote position involves responding to inquiries, troubleshooting web application issues, and documenting insights for improvement.
The ideal candidate will have a degree in Computer Science or Software Engineering, experience in SaaS, and be adept at using support platforms like Zendesk. The compensation is between $40,000 and $50,000.
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