Senior Tech Service Manager, Real-Time Payments

Mastercard

Full-time IT & Technology
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Location
makati, metro manila, Philippines
Posted
July 27, 2026

Job Description

Mastercard in Makati, Philippines is seeking a Manager, Technology Service Management to lead RTPI operations for APAC. You will own service performance, change and incident management, and drive continual improvement across real-time payments infrastructure.

The role requires 6–8 years in IT service management, ITIL preferred, strong stakeholder engagement, and ability to work across time zones while handling mission-critical changes in a live production environment.

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