Senior Tech Product Support Engineer

White Shield, Inc.

Full-time IT & Technology
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Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 13, 2026

Job Description

Whiteshield is seeking a Technical Product Support Engineer to act as the bridge between engineering, operations and users. You will investigate issues, diagnose defects and ensure incidents are effectively resolved.

This is not a traditional IT helpdesk role. You will work closely with software engineers and product teams using technical tools and analytical skills to understand root causes and drive resolution.

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