Senior Systems Support Analyst

Scotiabank

Full-time Computer Occupations
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Location
Toronto, Ontario, Canada
Posted
July 06, 2026

Job Description

Is this role right for you?

In this role, you will:

  • Understand business processes and technology landscape, responsible to keep a wholistic view on the domain's current and future system needs. 




  • Ensure that technical specifications are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes. 




  • Ensure sign off and completeness of technical requirements and specifications from both technology and business owners.




  • Investigate and resolve incidents independently and escalate complex issues as needed.




  • Develop and maintain relationships with stakeholders and subject matter experts on both technology and business areas.




  • Develop detailed progress reports and timely communications to key stakeholders and domain leads




  • Develop a strong knowledge of the product backl...